There are a number of sales practices that are illegal for businesses to engage in when dealing with their customers.
There are laws protecting consumers from unfair terms in circumstances where they have little or no opportunity to negotiate with businesses, such as with standard form contracts.
When deciding whether to install solar power you should read widely about the available systems and speak to your electricity supplier and a number of solar power providers to find out if the investment is the right one for you.
Under the Australian Consumer Law, automatic consumer guarantees apply to many products and services you buy regardless of any other warranties suppliers sell or give to you.
Franchise agreements generally operate for a set period. However, a franchise agreement may come to an end early for a number of reasons.
The ACCC investigates alleged breaches of the Franchising Code or the Competition and Consumer Act 2010 and can take enforcement action where appropriate.
If your business approaches consumers directly, such as at their door or over the phone, to secure a sale, there are certain obligations you need to comply with.
Retailers selling products such as white goods or furniture may offer you interest free deals to buy now and pay later. Before signing up for these deals, it’s important to understand the amount and frequency of payments you’ll need to make to pay the product off before large interest payments apply.
Always do your research before buying or hiring a car. Knowing your needs and asking some key questions can help avoid problems.
Whether you are renting, buying or selling a home, real estate agents must not mislead you and must use fair contract terms in line with federal, state and territory laws.