A lay-by agreement lets you buy a product and pay for it in two or more instalments before taking it home. It’s important for you to understand what the written agreement covers and how you or the business can cancel it.
Online ‘daily deals’ and group buying websites are channels for consumers to buy goods or services at discount prices. Before you take up an offer from these websites, check the offer thoroughly to make sure you get what you pay for.
Internet services vary according to your location and the type of connection you have. Shop around for a contract that fits your needs and budget.
Consumers often ask us how they can check if the business or trader they are dealing with is legitimate or genuine.
The repair, replace, refund problem solver helps you understand your consumer rights and the steps you can take to resolve a problem.
The ACCC offers advice to consumers about how to resolve problems or make a complaint.
There are several types of retirement homes available under different purchase and fee paying arrangements. Before making a choice, consider the type of accommodation and facilities you’ll need now and later, the costs and contract requirements.