The 2013 National Consumer Congress was held on Friday 15 March 2013 at the Swissotel Sydney.
The National Consumer Congress is an annual event hosted by the ACCC that brings together consumer groups, community organisations and government to discuss key issues impacting consumers, and develop strategies to improve consumer justice and welfare.
It can be confusing deciding who to contact when you have a consumer problem. This page provides information about where to go for consumer help.
If you are dealing with a debt collector, you have protections under Australian Consumer Law. A debt collector must not mislead, harass, coerce or act unconscionably towards you.
People get into financial difficulties for many reasons. If you find yourself in debt, there is help available.
While the ACCC can’t set supermarket prices, we do require large supermarkets and online stores to display unit prices to help you compare many products. The Australian Consumer Law also protects you against businesses that make false claims about grocery items.
Have you ever received an unwanted product or service, credit card or directory listing? Know your rights when you are charged for something you didn’t ask for.