Consumer advice

Get to know your phone rights: World Consumer Rights Day 2014

The Australian Competition and Consumer Commission is reminding consumers to make sure they understand their consumer rights, particularly in relation to their mobile phones on World Consumer Rights Day, Saturday March 15.

World Consumers Rights Day is an international day of action and awareness which promotes the rights of consumers around the globe. This year consumer organisations are joining forces to highlight the consumer issues relating to mobile phone services.

Trampoline safety

This checklist will help to ensure your trampoline doesn't spring a nasty suprise.

Your consumer rights: Indigenous art and craft

Outlines a few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.

Where does your food come from?

Statements about where food has been made or grown are found on product labels, packaging or in advertising.

Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.

Consumer guarantees - Repair Replace Refund postcard

This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.