Consumer advice

Australian businesses hit hard by email scams

Australian businesses reported more than 5800 scams with losses exceeding $7.2 million in 2018, a 53 per cent increase compared to 2017, according to the ACCC’s Targeting scams report.

Much of this increase is due to the $3.8 million reported lost to sophisticated ‘business email compromise’ scams. When combined with losses reported to the Australian Cybercrime Online Reporting Network, these scams cost Australian businesses over $60 million.

Consumers with disability - where to go for advice or complaints

This factsheet is for consumers with disability and their carers and support networks. It will help you find the right place to go if you need advice or have a complaint.

Court rules fish oil capsules not ‘Made in Australia'

The Federal Court has ruled that the encapsulation in Australia of imported fish oil and Vitamin D by Nature's Care Manufacture Pty Ltd (Nature’s Care) would not permit the capsules to be labelled ‘Made in Australia’ under the Australian Consumer Law’s (ACL) Country of Origin labelling provisions.

“The ACCC is pleased that the approach of the Federal Court is consistent with the guidance the ACCC has given industry about country of origin labelling,” ACCC Deputy Chair Mick Keogh said.

ACCC to monitor the removal of GST on feminine hygiene products

The Federal Government has directed the ACCC to monitor and report on the prices, costs and profits relating to the supply of menstrual products in the feminine hygiene products industry.

The Government has previously agreed with the states and territories that the Goods and Services Tax (GST) will be removed from menstrual products from 1 January 2019.

ACCC targets quad bike, button battery and furniture safety

Chairman Rod Sims today announced the ACCC’s product safety priorities for 2018 at the National Consumer Congress in Sydney, and reaffirmed support for a general safety provision to be introduced in Australian law to reduce the risk of unsafe goods entering the market.

“Today, I am proud to release a new policy which sets out how the ACCC prioritises and manages product safety risks, and the issues we will target in 2018. As an agency, it is essential that we prioritise our product safety resource allocation,” Mr Sims said.