Optus customers are encouraged to check if they have received an email or SMS from Optus about a refund they may be entitled to in relation to Optus’s Direct Carrier Billing (DCB) third-party billing service.
Australia’s domestic Mobile Terminating Access Service (MTAS) for mobile voice services will be regulated by the ACCC for a further five years, but regulation of the MTAS for SMS services will not continue.
The MTAS is an essential wholesale service that allows consumers on different mobile networks to make calls or send SMS to each other. It requires mobile network operators to connect or ‘terminate’ calls or SMS between their different networks.
The current regulation, or declaration, of voice and SMS MTAS expires on 30 June, 2019.