The ACCC is reminding people with disability to use their consumer rights when buying goods and services under the National Disability Insurance Scheme (NDIS) and to be aware of the range of organisations that can assist when things go wrong.
Wesfarmers Kleenheat Gas Pty Ltd (Kleenheat) has paid penalties totalling $25,200 after the ACCC issued two infringement notices for alleged false and misleading representations made about gas prices.
From 29 April 2018, Kleenheat advertised that new customers in Western Australia could “Save 35% on gas charges” by switching to its Monthly Energiser Plan.
The ACCC alleged that this representation was false and misleading because the discount only applied to a customer’s gas usage charges (but not to other charges, like the gas supply charge or account fee).
With Google and Facebook transforming the way consumers communicate, access news and view advertising online, it is critical that governments and regulators consider the potential issues created by the concentration of market power and the broader impacts of digital platforms.
The preliminary report, published today, contains 11 preliminary recommendations and eight areas for further analysis as the inquiry continues.
The ACCC has today published 57 submissions received from advertisers, consumers, digital platforms, journalists and media organisations as part of its digital platforms inquiry.
The submissions canvassed a wide range of issues, including the degree of market power held by the digital platforms, the digital advertising supply chain, and the use of news content by digital platforms, including Google and Facebook.
The ACCC released an issues paper on 26 February 2018 seeking feedback on matters relevant to the inquiry. Submissions to the issues paper closed on 3 April 2018.
Deputy Chair Delia Rickard discusses the ACCC's inquiry into digital platforms, and their impact on the media and advertising markets.