Australians who are older, Indigenous or have disability reported record losses in 2018 according to the ACCC’s annual Targeting Scams report released this week.
Australians aged over 65 submitted over 26,400 reports to Scamwatch in 2018, with losses of over $21.4 million. This represents an increase of five per cent in reports but 22 per cent in losses.
Australian businesses reported more than 5800 scams with losses exceeding $7.2 million in 2018, a 53 per cent increase compared to 2017, according to the ACCC’s Targeting scams report.
Much of this increase is due to the $3.8 million reported lost to sophisticated ‘business email compromise’ scams. When combined with losses reported to the Australian Cybercrime Online Reporting Network, these scams cost Australian businesses over $60 million.
The quarterly recall figures for Takata airbags reveal steady progress is being made in the recall but the ACCC is warning motorists not to become complacent.
As at 31 March 2019 around 2.1 million (69 per cent) of vehicles have been rectified leaving around 734,000 (24 per cent) of vehicles remaining.
Around 192,000 (seven per cent) of vehicles have been identified by manufacturers as written off, unregistered for more than two consecutive years, exported, scrapped, stolen or modified and unable to have the airbag replaced.
Australians lost almost half a billion dollars to scammers in 2018 according to the latest figures in the ACCC’s Targeting Scams report released today.
“Total combined losses reported to Scamwatch and other government agencies exceeded $489 million – $149 million more than 2017,” ACCC Deputy Chair Delia Rickard said.
The Federal Court has found ticket reseller Viagogo AG made false or misleading representations and engaged in conduct liable to mislead the public when reselling entertainment, music and live sport event tickets, in breach of the Australian Consumer Law.
The Court found Viagogo misled consumers by claiming tickets to certain events were scarce when the scarcity only referred to the tickets available on its resale platform and didn’t include tickets available elsewhere.
The ACCC is reminding people with disability to use their consumer rights when buying goods and services under the National Disability Insurance Scheme (NDIS) and to be aware of the range of organisations that can assist when things go wrong.
The ACCC has instituted proceedings in the Federal Court alleging Bupa Aged Care Australia Pty Ltd (Bupa) made false or misleading representations to its aged care residents in 21 homes about services it did not provide or only partly provided, in breach of the Australian Consumer Law.