Broadband performance data

Our Measuring Broadband Australia program gives you information on the real world performance of broadband plans. We will be publishing updates to this page every quarter.

Last updated: November 2018

NBN plan speed delivered during busy hours

Aussie Broadband 2.5%
iiNet 1.4%
MyRepublic 7.7%
Optus 0.7%
Telstra 3.6%
TPG 2.8%
Aussie Broadband 1.6%
iiNet 1.9%
MyRepublic 4.8%
Optus 1.4%
Telstra 3.4%
TPG 4.1%
  • Busy hours = 7.00pm to 11.00pm.
  • = Benchmark level 60%.
  • Percentage point changes compared with previous quarter's measurements.
  • Percent of maximum plan speed.
  • The shaded area indicates what the average speeds would be if plans that are not able to achieve maximum plan speeds were excluded from the overall results. This includes NBN FTTN services not capable of delivering 50mbps. If you are a customer on a plan which does not deliver the maximum speeds, please contact your provider directly to arrange to go on a different, likely cheaper, plan.

Download speed in urban & regional areas

Average NBN and ADSL download speeds during busy period

Average NBN and ADSL download speeds by hour of day

Distribution of download speed tests, by percentage of plan speed

  • This chart shows the proportion of download speed test results for NBN plans that were above 90 per cent of plan speed; between 50 per cent and 90 per cent of plan speed, and under 50 per cent of plan speed. ADSL results are excluded.

Technical quality measures

Technical quality measures includes web page loading time, latency, and the frequency of packet loss.

Chart data tables

Data used in the charts are provided below.

Table 1. NBN plan speed delivered during busy hours

Download Upload
November 2018 Change (%) Potential speed excluding results that are unable to achieve maximum plan speeds November 2018 Change (%)
Aussie Broadband 85.8% -2.5% 88.8% 87.5% -1.6%
iiNet 84.8% +1.4% 89.1% 87.1% +1.9%
MyRepublic 82.1% +7.7% 86.4% 84.6% +4.8%
Optus 84% +0.7% 88.5% 82.7% -1.4%
Telstra 83.5% +3.6% 89.8% 83.1% +3.4%
TPG 88.4% +2.8% 90.5% 89.1% +4.1%

Table 2. Download speed in metro & regional areas

  Metro Regional
Overall 85.7% 83.7%
Busy hours 84.8% 83%

Table 3. Average NBN and ADSL download speeds during busy period

  November 2018 July 2018 March 2018
NBN 100/40Mbps 83.9 Mbps 81.4 Mbps 87.97 Mbps
NBN 50/20Mbps 40.85 Mbps 40 Mbps 44.34 Mbps
NBN 25/5Mbps 22.6 Mbps 22 Mbps 21.52 Mbps
ADSL 7.65 Mbps 6.72 Mbps 7.99 Mbps

Table 4. Average NBN and ADSL download speeds by hour of day (Mbps)

November 2018 July 2018 March 2018
Time 100/40 Mbps 50/20 Mbps 25/5 Mbps ADSL 100/40 Mbps 50/20 Mbps 25/5 Mbps ADSL 100/40 Mbps 50/20 Mbps 25/5 Mbps ADSL
1 AM 87.02 41.65 23.03 8.32 86.05 41.11 22.46 7.63 89.71 44.82 22.32 9.07
2 AM 87.02 41.65 23.03 8.32 86.05 41.11 22.46 7.63 89.71 44.82 22.32 9.07
3 AM 87.02 41.65 23.03 8.32 86.05 41.11 22.46 7.63 89.71 44.82 22.32 9.07
4 AM 87.02 41.65 23.03 8.32 86.05 41.11 22.46 7.63 89.71 44.82 22.32 9.07
5 AM 87.02 41.65 23.03 8.32 86.05 41.11 22.46 7.63 89.71 44.82 22.32 9.07
6 AM 87.02 41.65 23.03 8.32 86.05 41.11 22.46 7.63 89.71 44.82 22.32 9.07
7 AM 87.03 41.52 22.96 8.24 85.58 41.13 22.4 7.47 89.66 44.63 22.09 9.08
8 AM 87.03 41.52 22.96 8.24 85.58 41.13 22.4 7.47 89.66 44.63 22.09 9.08
9 AM 87.03 41.52 22.96 8.24 85.58 41.13 22.4 7.47 89.66 44.63 22.09 9.08
10 AM 87.03 41.52 22.96 8.24 85.58 41.13 22.4 7.47 89.66 44.63 22.09 9.08
11 AM 87.03 41.52 22.96 8.24 85.58 41.13 22.4 7.47 89.66 44.63 22.09 9.08
12 PM 87.03 41.52 22.96 8.24 85.58 41.13 22.4 7.47 89.66 44.63 22.09 9.08
1 PM 86.31 41.38 22.88 8.08 84.89 40.99 22.29 7.26 89.28 44.46 21.83 8.81
2 PM 86.31 41.38 22.88 8.08 84.89 40.99 22.29 7.26 89.28 44.46 21.83 8.81
3 PM 86.31 41.38 22.88 8.08 84.89 40.99 22.29 7.26 89.28 44.46 21.83 8.81
4 PM 86.31 41.38 22.88 8.08 84.89 40.99 22.29 7.26 89.28 44.46 21.83 8.81
5 PM 86.31 41.38 22.88 8.08 84.89 40.99 22.29 7.26 89.28 44.46 21.83 8.81
6 PM 86.31 41.38 22.88 8.08 84.89 40.99 22.29 7.26 89.28 44.46 21.83 8.81
7 PM 85.2 41.05 22.68 7.89 83.39 40.72 22.28 7.01 88.99 44.34 21.68 8.56
8 PM 84.05 40.97 22.61 7.7 82.03 40.47 22.16 6.79 88.75 44.4 21.76 8.47
9 PM 83.06 40.63 22.5 7.62 80.27 39.98 22.05 6.58 87.76 43.84 21.6 8.2
10 PM 83.44 40.57 22.43 7.68 80.3 39.9 22.1 6.65 88.53 43.33 21.45 8.2
11 PM 85.04 40.87 22.74 8.01 82.67 40.71 22.3 7.02 88.33 44.41 21.67 8.53
12 AM 86.04 41.19 22.91 8.13 84.79 40.86 22.35 7.42 89.45 44.51 22 8.79

Table 5. Distribution of download speed tests, by percentage of plan speed

  November 2018 July 2018 March 2018
Over 90% plan speed 68.82% 69.8% 70.3%
50% - 90% plan speed 23.98% 22.8% 24.4%
Under 50% plan speed 7.19% 7.4% 5.3%

Table 6a. Web page loading time

Loading time
November 2018 July 2018
Aussie Broadband 2.7 sec 3.1 sec
iiNet 2.6 sec 3.2 sec
MyRepublic 2.6 sec 3.4 sec
Optus 3.0 sec 3.4 sec
Telstra 2.4 sec 2.8 sec
TPG 3.2 sec 3.1 sec
ADSL 5.0 sec 5.5 sec

Table 6b. Latency

Latency
November 2018 July 2018
Aussie Broadband 13.5 ms 16.1 ms
iiNet 16.2 ms 14.3 ms
MyRepublic 17.1 ms 20.2 ms
Optus 14.1 ms 14.7 ms
Telstra 12.1 ms 13.5 ms
TPG 12.4 ms 15.0 ms
ADSL 23.4 ms 25.9 ms

Table 6c. Frequency of packet loss

Packet loss (%) Percentage of tests (%)
November 2018 July 2018
0% 44.08% 41.32%
>0% - 0.1% 50.11% 49.59%
0.1% - 0.2% 1.95% 3.42%
0.2% - 0.3% 0.78% 1.49%
0.3% - 0.4% 0.45% 0.80%
0.4% - 0.5% 0.31% 0.45%
0.5% - 0.6% 0.21% 0.30%
0.6% - 0.7% 0.15% 0.20%
0.7% - 0.8% 0.12% 0.14%
0.8% - 0.9% 0.10% 0.12%
0.9% - 1% 0.08% 0.11%
>=1% 1.67% 2.04%

More information